We are very pleased to announce that our Residential Property team, led by Alexandra Kirk, have won ‘Best in Buckinghamshire’ at the prestigious ESTAS Customer Service Awards 2019 sponsored by SearchFlow.
The ESTAS Awards, the biggest conveyancing awards in the UK, determine the best conveyancing firms in the UK based purely on feedback from clients who are asked a series of questions via the ESTAS Customer Feedback Platform.
The winners were announced on Friday evening (18th October) by Phil Spencer, the TV property expert, at a glamorous dinner & ceremony at the Grosvenor House on Park Lane in London. The event was attended by 400 of the UK’s top property lawyers.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the audience “The ESTAS encapsulates what your typical conveyancer is trying to do, which is provide a simple and transparent service for their clients… Conveyancers do an incredible job for their clients in a process that is littered with potential pit falls and it’s time to promote that fact.”
Winning this prestigious award demonstrates the team’s commitment to delivering the highest standards of customer service.
Alexandra Kirk, Partner and Head of Residential Property said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take customer service very seriously because we know clients have a choice. We have always been very proud of our personal service and this proves we are delivering what we promise.”
If you have a conveyancing matter you would like to discuss with our award winning team, please contact firstname.lastname@example.org or 020 3814 2020